Shipping Policy

FREE SHIPPING

We take pride in offering our customers exceptional value and service, which is why we offer free shipping from our warehouses in Europe and the USA using trusted carriers such as FEDEX, USPS, DHL, and DPD.

SHIPPING TO OVER 200 COUNTRIES

We are delighted to provide international shipping services, although there are certain regions that we cannot deliver to. If your location is affected, we will promptly reach out to you to make alternative arrangements

LOST/MISSING PACKAGES

Kindly note that we are not responsible for any incorrect address information provided during the checkout process. It is essential to double-check your billing and shipping details before submitting your order. If any mistakes are made on our part, we will take full responsibility and ensure that the original order is delivered to you at no extra cost.

CUSTOMS

Customs duties and taxes may be applicable to orders which will be specific to the country of delivery. We regret to inform you that we cannot be held responsible for paying these charges. Since customs policies and import duties vary from country to country, we are unable to provide the exact cost of such charges.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States, Canada

7-14 Business days

United Kingdom 

7-12 Business days

Europe

7-14 Business days

Australia, New Zealand

7-15 Business days

Central America

7-15 Business days

Rest of the World

15-25 Business days

 

*This doesn’t include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

After your order is shipped, we will send you an email containing a tracking number. Tracking information may take 1-5 business days to update on the system for certain shipping companies. In case you placed your order more than 5 business days ago and still haven't received any information on your tracking number, kindly get in touch with us for assistance.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

Occasionally, due to logistical requirements, items from the same purchase may be shipped in separate packages, regardless of your preference for combined shipping.

Please do not hesitate to contact us if you have any further inquiries or concerns. We are committed to providing you with the best possible assistance.